Error-proofing your business strategy is essential to avoid setbacks that drain your resources. What worsens the situation for businesses is paying again for these mistakes in the name of rectifications— in terms of dollars, time, effort, and much more.
Downtime, waste, and customer dissatisfaction are the price businesses pay for these mistakes.
Thankfully, better alternatives and solutions for error prevention exist, such as Error Proofing.
Also known as Poka-Yoke(a Japanese term meaning “to avoid mistakes”), Fail Safing, Error Proofing enables businesses to achieve a level where:
Sounds ideal? That’s the transformation businesses enjoy with error-proofing. Remember it’s not a one-time process that fixes problems but a long-term prevention of mistakes even before they happen again.
The error-proofing definition describes it as a strategy for creating processes, tools, or systems that make it almost impossible for mistakes to occur.
Even if an error does happen, the system immediately flags it. This indicates the need for immediate correct action before the damage proceeds further.
With this approach, industries have seen massive transformation in terms of designing smarter processes. In return, they save time, money, and resources while delivering better products to their customers.
How Error Proofing might look in action? Consider the example of child-proof caps on medicine bottles. They’re designed exclusively for adults. The design facilitates opening only by adults. This prevents accidental misuse by children. You see, it’s error prevention even before it can happen.
Simple, it’s a powerful approach to keep people safe while solving a common problem in a smart way
Mistakes happen, and that’s natural in a working environment. This particularly becomes more probable where human input is more involved resulting in human error. Even the most skilled workers can slip up.
Well, that’s one side of the coin. Alternatively, such mistakes in industries like manufacturing, healthcare, and services can lead to big problems.
And here’s why we call Error-proofing a game-changer:
Let’s walk through the steps from start to finish and learn how to implement error-proofing.
The following tools can assist with error-proofing a product or process. They help identify the root cause of errors and ensure solutions are implemented smoothly and thoroughly.
It helps organize the causes into categories and establish the relationship between them. | |
Help identify potential causes of defects by asking questions starting with “why.” | |
Failure Mode and Effect Analysis | This helps identify potential causes of defects. |
A technique that automatically interrupts the process when it encounters an error. |
Poka-Yoke is another term for Error proofing, but let’s better call it the heart of Error Proofing. Shigeo Shingo, a Japanese industrial engineer who revolutionized manufacturing processes, is the man behind this concept.
So, the idea is simple – Design systems that make it impossible to mess up or instantly catch manufacturing errors and correct them in case they happen.
Think of how USB plugs are designed to fit only one way. That’s poka-yoke. It prevents you from plugging them in upside down.
Also called visual management, it’s more prominent in hospitals. Different tubes or syringes are color-coded. This avoids mix-ups during procedures.
Have you seen the washing machines that don’t start until the door is fully closed? That’s poka-yoke, which ensures safety and prevents leaks.
Let’s understand the powerful impact poka-yoke can make with the help of a study, where the implementation has reduced the rejection rate to zero.
A study by Rommy Febri Prabowo and Siti Aisyah explores how Poka-Yoke—the Japanese mistake-proofing method—helps manufacturers eliminate errors, cut waste, and improve production efficiency.
The study reviewed 33 research papers focusing on real-world Poka-Yoke applications in manufacturing industries, including:
Poka-Yoke isn’t just about catching mistakes: it’s about designing them out. Smarter systems ensure fewer errors, lower costs, and unstoppable efficiency. That’s the power of Lean Manufacturing done right.
Error proofing works on three levels, each adding more safeguards:
Level 1Detect Errors Before They Happen | Level 2Prevent the Process from Continuing | Level 3Design Errors Out Completely |
Level 1 involves tools or systems that warn workers when they’re about to make a mistake. | This level centers around the situation when an error occurs. Once it’s detected, the process stops until the issue is resolved with the correct action. | This is the ultimate level that stresses the need to design processes so that mistakes can’t happen at all. |
Example: A torque wrench that flashes red if a bolt isn’t tightened correctly. | Example: A machine won’t run unless the safety guards are put in place | Example: Parts that can only fit together when placed correctly. |
One of the main points here is error-proofing’s immense reliance on automation. Although it’s significant, it still needs to strike a balance through human intervention.
Over-reliance on technology can lead to:
So, how to strike a balance? Simple — Involving workers in designing error-proofing systems works great. It’s because when the workers understand the purpose of these measures, they’re more likely to embrace them with expertise and in-depth understanding.
Organizations considering foolproofing or error-proofing must consider these tips:
Identify Risk AreasLook at your processes and find where mistakes are most likely to happen. | Involve Your TeamOperators who work on the frontlines often have the best ideas for improving processes. |
Use DataTrack error rates before and after implementing poka-yoke measures to see what works. | Start SimpleBegin with low-cost solutions like:
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Continuously ImproveReview your processes regularly and make adjustments as needed. |
Error proofing becomes more effective when you view it as an approach that isn’t only about systems and machines but also people. Workers play a significant role in ensuring the processes run smoothly.
Here’s how businesses can make their error-proofing more effective with “Human Touch”:
Implementation begins from the core! Train your team and help the workers understand why error-proofing is important, what is the benefit to their day to day work. Don’t restrict them. Make them learn its importance by addressing them how error-proofing can be beneficial in the long run.
Skill development is essential to retain all the good that error-proofing brings in. Offer extensive training programs besides cross-organization training to upskill your workers. This, meanwhile, ensures the reinforcement of best practices.
This must be done to stay competitive and ahead of your competitors. Regularly update Standard Operating Procedures to reflect changes in processes.
This, again is a post-training part, where focus on workers’ mindset is made. Encourage your workers to stay alert and engage in their tasks efficiently to make full use of the poka-yoke
Let’s recap! What is error-proofing? Designing and developing systems or procedures that ensure no error occurs or is instantly detected in case it happens.
So, calling out all businesses! Are you ready to take your processes to the next level by making them almost error-free? If yes, start implementing error-proofing lean measures. Do it today to see the difference this approach is capable of making.
Contact us if you have other queries regarding error proofing. Our team of experts are happy to help. Or feel like adding more to our blog? We’re just a click away! Let’s make it value-packed together.